OnePlus Open, the corporate’s first foldable that arrived to a lot fanfare, is the most recent sufferer of the infamous inexperienced line concern. A number of customers are reporting that their Open items immediately started displaying inexperienced strains at random locations on their screens. A person even claimed the display screen of their OnePlus Open unit “died,” highlighting lifeless pixels across the hinge space. OnePlus has not acknowledged the rising points but, however they arrive solely weeks after the corporate needed to introduce a free lifetime display screen guarantee for its customers.
A number of posts within the r/oneplus thread level out the difficulty of inexperienced strains showing randomly on the foldable show of the OnePlus Open. In some circumstances, these strains are very outstanding, making your entire expertise jarring for customers. Because the firm has not acknowledged the difficulty, it’s laborious to inform what’s inflicting the inexperienced strains, but when earlier cases are something to go by, it could possibly be a software-induced concern. A number of OnePlus telephones such because the OnePlus 8 and the OnePlus 9 started displaying inexperienced strains on their OLED panels after updating to the steady OxygenOS 13 replace.
I hope the inexperienced line curse does not develop into a widespread concern for the OnePlus Open.#OnePlus #OnePlusOpen pic.twitter.com/HdRhFRjOU5
— Mukul Sharma (@stufflistings) November 6, 2023
The OnePlus Open comes pre-installed with the OxygenOS 13.2, which relies on Android 13. The bug, thus, appears to have been attributable to the software program. That’s hypothesis in the intervening time, primarily based on the truth that OnePlus by no means mentioned it mounted the difficulty with the software program. The one resolution the corporate provided to affected OnePlus telephone customers was a free lifetime display screen guarantee.
OnePlus India provided the next assertion again in August: “We realise that this concern has triggered an excessive amount of inconvenience to the affected customers, and we apologise for it. In step with our unwavering dedication, we encourage customers to go to the closest OnePlus service centre for gadget prognosis, and we’ll present free display screen alternative for all units affected by the scenario. On choose OnePlus 8 and 9 Collection units, we’re additionally providing a voucher that may present the person with a good share of the gadget worth to improve to a brand new OnePlus gadget. In gentle of the present scenario, we’re additionally providing a lifetime display screen guarantee on all affected units. Thanks to your understanding and assist.”
For now, OnePlus customers are speeding to close by service centres to hunt assist. “Presently on the way in which to the service middle,” mentioned a person replying to the thread that highlighted the dead-pixel concern on the OnePlus Open. For those who personal a OnePlus Open, as nicely, and are going through the identical concern, the one choice you will have is to go to the service centre.
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